of the application process. Now everything becomes online, even payment
too become online. In order to reduce the crowd, appointment procedure
is carried out throughout India.
1)General:
i)There are 37 Passport Offices in the country delivering passport
services to citizens. Besides, the Ministry of External Affairs (CPV
Division)in respect of diplomatic and official passports issuance
and the Andaman and Nicobar Islands Administration also
act as Passport Issuing Authority.
services to citizens. Besides, the Ministry of External Affairs (CPV
Division)in respect of diplomatic and official passports issuance
and the Andaman and Nicobar Islands Administration also
act as Passport Issuing Authority.
ii)With the implementation of the Passport Seva Project, 77
Passport Seva Kendras are working as extended arms
of Regional Passport Offices. An applicant may ascertain
the jurisdiction of Regional Passport Office and Passport
Seva Kendra before submitting an application.
Passport Seva Kendras are working as extended arms
of Regional Passport Offices. An applicant may ascertain
the jurisdiction of Regional Passport Office and Passport
Seva Kendra before submitting an application.
iii) Under Passport Seva, the new measures and procedures
have been introduced in order to improve governance in Passport
Offices. The new measures and procedures are aimed at
ensuring citizens’ comfort, improvement in delivery of passport
services, transparency and enhanced security. Applicants
are now required to present themselves at the respective
Passport Seva Kendra to enable the Passport Issuing
Authority to obtain applicants’ photographs, biometrics and
granting decision in their presence.
have been introduced in order to improve governance in Passport
Offices. The new measures and procedures are aimed at
ensuring citizens’ comfort, improvement in delivery of passport
services, transparency and enhanced security. Applicants
are now required to present themselves at the respective
Passport Seva Kendra to enable the Passport Issuing
Authority to obtain applicants’ photographs, biometrics and
granting decision in their presence.
Online Registration & Appointment:
The online appointment system has been introduced to ensure
avoiding congestion at the Passport Seva Kendras and
cutting down waiting time for applicants. Appointments are
allotted according to handling capacity of a Passport Seva
Kendra and are based on an electronic queue management
system.Following steps may be followed to obtain and manage
appointment:
avoiding congestion at the Passport Seva Kendras and
cutting down waiting time for applicants. Appointments are
allotted according to handling capacity of a Passport Seva
Kendra and are based on an electronic queue management
system.Following steps may be followed to obtain and manage
appointment:
Step 1:
Visit the website www.passportindia.gov.in;
Step 2:
Register ‘user name’and assign a ‘password’;
Step 3:
Log in using your ‘user name’ and ‘password’;
Step 4:
Fill online application form as the case may
be and submit online(alternatively, download
e-form, fill up and upload the same at the
portal).Uploading of documents is optional;
be and submit online(alternatively, download
e-form, fill up and upload the same at the
portal).Uploading of documents is optional;
Step 5:
Now take an appointment to visit the nearest
Passport Seva Kendra (appointments are
released region wise).It is advised that the
citizen should be ready with step ‘1’ to ‘4’
Passport Seva Kendra (appointments are
released region wise).It is advised that the
citizen should be ready with step ‘1’ to ‘4’
above beforethe ‘appointment release time’.
As soon as appointments are released(please
see region-wise timings),they should click on
‘ScheduleAppointment’ link to book the
appointment. Appointment will be automatically
booked and allocated to you if available.
As soon as appointments are released(please
see region-wise timings),they should click on
‘ScheduleAppointment’ link to book the
appointment. Appointment will be automatically
booked and allocated to you if available.
Note:
Online Payment has been made mandatory
for booking appointments at Passport Seva
Kendras (PSKs) under some of the Passport
Offices. For remaining Passport Seva Kendras/
Passport Offices, Online Payment will be
applicable forscheduling appointment in due
course and will be notified accordingly. Online
Payment can be made using any one of the
following modes:
for booking appointments at Passport Seva
Kendras (PSKs) under some of the Passport
Offices. For remaining Passport Seva Kendras/
Passport Offices, Online Payment will be
applicable forscheduling appointment in due
course and will be notified accordingly. Online
Payment can be made using any one of the
following modes:
Credit/Debit Card (MasterCard & Visa)
Internet Banking (State Bank of India(SBI)
and Associate Banks Only) SBI Bank Challan
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